GDPR Compliance

Your data protection rights under GDPR

Overview

The General Data Protection Regulation (GDPR) is a regulation in EU law on data protection and privacy. Although Fjord-logic operates from Australia, we are committed to protecting the privacy of all our users, including those from the European Union and European Economic Area.

Your Rights Under GDPR

If you are a resident of the European Union, you have the following data protection rights:

Right to Access

You have the right to request copies of your personal data. We may charge a small fee for this service in certain circumstances.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data, under certain conditions. This is also known as the "right to be forgotten".

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to Object to Processing

You have the right to object to our processing of your personal data, under certain conditions.

Right to Data Portability

You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

Legal Basis for Processing

We process personal data under the following legal bases:

  • Consent: You have given clear consent for us to process your personal data for a specific purpose.
  • Contract: Processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.
  • Legitimate Interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those legitimate interests.

Data Transfers

As we operate from Australia, your personal data may be transferred to and processed in Australia. We ensure that appropriate safeguards are in place to protect your personal data and that transfers comply with applicable data protection laws.

Data Protection Officer

For GDPR-related enquiries or to exercise your rights, please contact us at:

Fjord-logic
Level 8, 123 George Street
Sydney NSW 2000
Australia
Email: [email protected]

Complaints

If you are a resident of the European Union and believe we have not addressed your concerns adequately, you have the right to lodge a complaint with a supervisory authority in the EU member state where you reside.

Response Time

We will respond to requests to exercise your rights within one month of receipt. This period may be extended by two further months where necessary, taking into account the complexity and number of requests.